Thursday, February 28, 2019
A study on motorcycle rider characteristic and behavior in Dhaka City Essay
This study presents essential schooling relating to wheel rider driving behavior resulting from the questionnaire survey for riders. This survey was conducted along the top 5 paths in Dhaka city with the most number of recorded motorcycle road crashes in the past 5 years. This study as well as provides valuable information about their fuck offs when learning to drive, as well as providing a minute examination of factors, past and present, which may have contributed to their current driving behavior.The questionnaire has eighter from Decatur (8) sections that focus on riders personal details, driving experience and training, riding habit, opinion on road safety, road crash experience, motorcycle preference and anger and aggression test. The anger examination was made employ the Deffenbacher Driving Anger Scale (Deffenbacher et al. , 1994) and the aggression examination was made victimisation the Aggression Questionnaire of Buss & Perry (1992). The results of the rider survey were analyzed to yield important variables influencing motorcycle road crash experience and frequency.A total of two hundred motorcycle rider participated in the survey. A video survey is also through with(p) to cross check the information given by the riders which is done along 3 important roads in Dhaka city. The mark of this survey addresses a comprehensive analytic thinking of the characteristics of bye maneuver of motorcycle. The characteristics of acquittance maneuver of motorcycle include (i) individual speeds and speed differences between button and passed motorcycles (ii) lateral spacing of passing and passed motorcycles (iii) longitudinal distances from beginning and ending of passing event.These findings can be used to catch more accurate procedures for the analysis of the quality of service of motorcycle paths as well as to develop a comprehensive simulation model. It is also hoped that this information will be used to understand the factors that place a rider a t encounter of becoming involved in a crash, committing traffic violations, and/or engage in risky driving practices and inform road safety programs aimed at preventing rider from engaging in potentially dangerous driving behavior.
My Grandmothers House by Kamla Das Essay
Kamala mouse hare is integrity of the best poets in contemporary Indo-Anglian literature. Kamala Das, born in Kerala in 1934, is a bilingual writer. She writes in Malayalam, her mother tongue, under the pseudonym Madhavikkutty. Her poetry is an exploration of the geography of her own mind, and the lyric is an instance of such self-exploration. Through icons of abhorrence and horror, she brings out the emotional emptiness and sterility of her married life, and the intensity of her affliction as a wife who had to submit to her husband whom she found repulsive, and with whom she had no emotional contact at all.She has won many prizes for her work . or so of them being the P. E. N. Asian Poetry Prize, Kerala Sahitya Academy Award for fiction, Asian macrocosm Prize for literature, Kendra Sahitya Academy Award etc. She was short listed for the Nobel Prize on with Marguerite Yourcenar, Doris Lessing and Nadine Gordimer. On 31 May 2009, aged 75, she died at a hospital in Pune, but ha s earned considerable respect in recent years. Themes in the Poetry of Kamala DasThe poetry of Kamala Das is a search for the essential charr, and hence the woman persona of her rimes plays the various roles of depressing woman, unhappy wife, mistress to lusty men, reluctant nymphomaniac A woman with abnormal sexual desires, silent Devdasi and honey-lord Radha. Kamala Das has also been called a poet in the confessional mode. The confessional poets deal with emotional experiences which are generally taboo.T present is a unpitying self-analysis and a tone of utter sincerity. E. V.Ramakrishnan rightly says, In her poetry, Kamala has incessantly dealt with private humiliations and sufferings which are the stock themes of confessional poetry. Reminiscent of the Poets Ancestral berth The poem is a reminiscence a mental understanding of the poem by people of the poetess granny and their transmittable home at Malabar in Kerala. Her memory of love she trustworthy from her nan is a ttached with the image of her ancestral home, where she had passed some of the happiest days of her life, and where her old grandmother had showered her love and affection. With the death of her grandmother the raise withdrew into silence.When her grandmother died, even the house seemed to share her grief, which is expressed in a very touching manner in the phrase the tin withdrew. The house soon was crushed by grief and snakes crawled among books. Her blood became acold like the moon because there was none to love her the way she wanted. She understands that she cannot take back the past but she wants to go back home, look once over again through its windows and bring back a handful of sliminess dreary and painful memories, which she would have made her constant companion, to keep as a reminder of her past happiness.The poet is unable to proceed with her thoughts for sometime as is indicated by the ellipses dots. The poet is now strangled with the intensity of grief. She cr aves for love like a beggar going from one door to another asking for love in picayune transpose. Her need for love and acceptance is not satisfied in marriage and she goes after strangers for love at least in small quantity. But she does not get it even in small change or coins. Her love-hunger remains unsatisfied, and there is a big void, a unobjectionable within her, she seeks to fill up with love but to no advantages .The image of the window is a link between the past and the present. It signifies the desire of the poet for a nostalgic peep into her past and resurrects her dreams and desires. The moon is being an emblem of love. The worms on the books seem like snakes at that moment, in comparison to the size of the petite girl. The poet also implies that the deserted house is like a desert with reptiles travel over. The poet now longs to peer at a house that was once her own. She has to glisten through the blind eyes of the windows as the windows are permanently closed.T he disperse is frozen now, as compared to when the grandmother was liveborn-the surroundings were filled with the warmth of empathy. Kamala Das pleads with us to listen to the frozen air. Neither is the air a optical medium, nor can air cause any displacement because it is frozen. In wild despair, she longs to bring in an armful of darkness. Firstly, that it is not a smattering but an armful. Secondly, darkness that generally has negative shades to it, has positive heart and soul here of a protective shadow. It also reflects the coziness inside the house. This armful of darkness is her essence of craving for her past.Kamala Das was very proud about her grandmother and the love she received. The Ellipsis after the word loved shows how much she grieves at the loss of the person who positively loved her and satisfied her to the core. She was so convinced(p) by the environment, in which she lived, that the loss of it was indigestible, and un-compromisable. She feels so proud of he r grandmother and the house in such a way that she wants all the others retire how vivid and satisfying was the atmosphere at her grandmothers home. The pronoun I here is very emphatic and also melancholic.Sudden and solid in roll to tell the world that no one would or could have be across such an admiring part of life the poet had lived and melancholic to let the readers know that she is a great loser and there can be no loser like her in the world. It also echoes her inner reverberations that when her grandmother was alive she was rich with love and after her demise she became bankrupt and started begging at strangers door. She dint expect the equal amount of love that she received from her grandmother from the society she was in but only diminished. Even that little love she was deprived of.This makes it clear that Kamalas grandmother was a take form of unconditional love. Conclusion The poem springs from her own disillusionment with her expectation of unconditional love f rom the one she loves. In the poem, the image of the ancestral home stands for the strong support and unconditional love she received from her grandmother. The imagery is personal and beautifully articulates her plight in a loveless marriage. Thus, the old house was for her a place of symbolic retreat to a world of innocence, purity and simplicity, a place of complete bliss and delight and peace world where love and happiness are still possible.
Wednesday, February 27, 2019
Dumbing us down: Weapons of Mass Destruction Essay
In the article Dumbing us down Weapons of pickle Destruction illusion Taylor Gatto explains how todays teaching method system need to be changed to focusing more on childrens interests instead of an send course. He wants to revolutionize the shoal system to manything similar to his schooling in a small townsfolk called Monongahela, Pennsylvania. When he went to school he was taught by dint of classical schooling, which trained him to develop independent phoneing and the appreciation for striking old books before his duration. In his small town of 4500 numerous consequential stack have been brought up in that respect including Joe Montana, the fo infra of the Disney channel and the discoverer of the nerf football. He thinks perhaps the advantage of these people is related to how they were brought up in school ingestting a rafts on experience by cooking there own school meals, handling the daily school maintenance. He questions how college ad bang such as Harvard put such a big furiousness on standardized test. Gatto thinks that the education system was founded by a strict military system in Germany to keep the dishonor and mediate classes grounded so leaders could keep capitalism running.During his time as a teacher he talks ab pop how he wanted his schoolchilds to ingest hands on experiences. For example one of his classmates was interested in comic book art so he displace her to squ ar off a comic book artist for a week. The brave bulge check of the article talks about a agency to stand up to the received education system by using Mellvilles moran record in Bartleby, the scrivener. This is a way to peacefully refuse to go by the current system and simply reject it by getting long groups to non take the tests that schools hand out. Although John Gatto has whatsoever very ambitious information I, strongly disaccord with his article.He neer gives a commonsensible way to fix our curriculum, save can only hope teeming people agree with him to refuse it. The American school curriculum is slap-up because if you work hard and make good grades so many doors testament open through numerous colleges and scholarships. I think standardized examen is crucial to our education system because without it there would be no way to gage where every student should go after last school. John Gatto wrote this article specifically because he has been on two incompatible sides of American education. In his youth, he was taught with more hands on learning that form his view of how children everywhere should be taught.He is biased because of how great of success some people have had coming out of his small town of 4500 people. Then he was thrown into a unfamiliar way of instruct when he taught at a upper Manhattan school. In the Manhattan school a big amount of the focus was on getting kids ready subject field action tests. Although he may be right about how the curriculum was just turning into a achievement prep course, the reality of current schooling is how good you can do grade wise and on achievement tests give care the ACT and SAT. In the article he tells of how it was his mission to teach beyond the boundaries of standardized exam and promote a more hands on type of learning so that his students would be actuate to seek out what they were passionate about. Hands on teaching is great, scarcely what happens when they leave his class and argon thrown out into standardized testing without and experience or practice. The article never really answers how his students did in the incoming but he was awarded the New York teacher of the year, and has written numerous books on our failing education system.John Gatto puts real life examples of how his teaching has unnatural students, which makes his argument a lot more compelling. He tells of how he sent a girl to the state capitol to speak to her local legislature and immediately she is a trial attorney. In the last part of his artic le he digs deep in how are education system require to be reformed, using examples of college swanouts such as bill gate and Steve Jobs who are now running todays economy. The article states how the government is non going to fix this problem, but it is up to the people to be educated enough to solve it themselves. He gives outlets such as home school or keeping your children informed that having bad grades is not the end of the world. The last paragraph goes into detail about how there are many different ways to get around the school system, but he never gives any real way that it could ever be changed. In the oblige John Gatto expresses how achievement test are a waste of time in school, but I think that they are extremely of the essence(predicate) in showing where every student in the country stands. If we did not have standardized test it would be unfair to students who are in a lot more challenging schools.I did not think standardized testing was important either until my time at Baylor. My look were opened when kids with 4.0s in high school were struggling through there first semester. I never realized that some of these kids went to easier high schools thence me, and were not prepared for the rigorous curriculum Baylor has to offer. For me standardized testing helped me get into a good college, because my high school was hard and I was not able to make good grades. If Baylor simply placed all its emphasis on GPA there is no way I would be at this school. Standardized testing is said to be a summer camp of words (Gatto John 593) by Gatto which is so false, because with out it there is no way for students in my touch to be given the opportunity to go to great schools like Baylor. I am thankful for my tough high school education because now at Baylor it is easy for me to stay unionised and make good grades. Achievement tests also help kids who are in schools that are not as academically demanding.Colleges now have achievement tests like the SAT so they can gage where a students intelligence level is on providing admission into their school. John Gatto talks about how he was educated in a classical fashion with more hands on teaching, and when he was younger college was much to get into. I have talked to my dad and his friends and they say the SAT was almost optional in their time, and you could almost pick any school back then to attend. Today if students want to be taught a classical learning room they would have to be home schooled, because of how expensive it is already to fund the macrocosm school system the United States. He is right that hands on learning is critical for children, but a good basic education is needed for kids to be successful out of college. I think that in present times the SAT is critical for students in any situation to rise above and get into a college that is right for them regardless where they uprise up. In the article Gatto does not like the role capitalism plays in our school system, ev en though it is actually what makes it possible for the individual to come no matter what background they came from.He thinks that capitalism in our schools is a way of keeping lower and middle classes in line when in reality it is there to help people willing to put in the work to get out of there respected social class. capitalist economy is why people immigrate to America everyday knowing that are country promotes the freedom to succeed economically and socially regardless of where you are from. Public schools may not all be on the similar playing field academically, but that does not have to stop some one who is smart and motivated. Unlike some other countries, we give everybody a chance to succeed to the best of their abilities. It is impossible to give everyone the same education, but a strict curriculum and government regulations is the best attempt.Capitalism goes hand in hand with another prime example about how college drop outs such as Bill Gates are now some of the ric hest men in the world. Only in America is this possible, in places like china if you do not have a high education you are given limited opportunity. Gatto does a lot of complaining in his article, but has no real solutions except keeping your child aware that doing well in school will not define your future. I think Gatto is so corrupted by his small town facts of life that he does not understand that his type of education cannot be afforded by every body.Capitalism is what America and education are based of off, and with out it there would be no way for lower or middle class people to display their full potential. I completely disagree with John Gattos article, and think it could be hazardous for some people to read. If this article is read wrong children, even young adults will be under the impression that school is not that important and be under the impression that it is, better to rebel against our school system then to elaborate in it. Achievement tests are how capitalism is integrated into our schooling system, and with out it I fear where we would be as a country.Works CitedWood, Nancy, and milling machine James. Perspectives On Argument. 7th ed. New Jersey Pearson Education, 2012. Print
To attain such goal
utliers, determine that significantly differ among others in the set of entropy 2. Before doing the statistical calculations, suspect surveys, which are the lowest and highest data obtained are evaluated in terms of its acceptability through the Q- tryout.It makes occasion of the tabulated critical values for different confidence trains in which the resultant value for the said test hould not exceed, otherwise the datum is considered invalid and cannot be included in the course of the following calculations. Where Xq is the highest or the lowest datum, Xn is the closest numerical value to the suspect values and R is the range of the data set. The hear inculpate is considered as the most valid estimate of the current value that is considered in the course of the experiment.It is considered as the norm in finding the probable localisation of the center of the data set since it is the value in between the extremes of the data. This is acquired by dividing the summation of the data within he set by the tote up of data added altogether 3. Where is the mean value and represents the individual datum in the data set of replicate metrements. Standard deviation, in the other hand, is the measure of variation or the degree of the gathered measurements which implies that the measurements are less detailed wbiddy a greater value is obtained. Otherwise, a lesser value should be calculated 3.However, standard deviation is usually expressed in move per thousand. That is, Standard deviation may only measure the variability of the true value. However, to dentify the end values of a specific confidence interval, the confidence square off is calculated. It is the range where the true value lies at a certain level of probability. It may also measure the precision of the gathered data. The narrower is the range, the more finespun are the acquired data. To calculate the confidence limit, Where t is the tabulated value for the corresponding levels of probability, n-l .In this experiment, it is life-or-death to be able to use the uninflected balance properly and through gained knowledge on some concepts of statistical analysis, statistical concepts may hen be applied throughout the course of analytical chemistry. METHODOLOGY get in 1 . Flowchart of the general procedures of the experiment. Ten (10) samples of 25-centavo coins were collected, washed thoroughly and arid to be use as samples for the experiment. With the use of forceps, these samples were transferred to a small beaker. The use of forceps was to ensure that no additional moisture will be well-kept on the surface of the samples.The weighing by difference technique was used in acquiring the mass of each sample. Before using the analytical balance, the on/tare button was pressed to calibrate the instrument. The beaker-sample system was indeed placed on top of the analytical balance. After the sides was properly closed, the interpret was then recorded. After each reading, one 25-cen tavo coin is removed and a new reading was then obtain. This was repeated until there was no sample left in the beaker and so the last acquired reading was the mass of the beaker.
Tuesday, February 26, 2019
Reflection on Cognitive Development Essay
This reflective essay speaks near educational Psychology, a good teacher, general principles of training, the brain and cognitive split upment, Piagets possibility of cognitive development and Lev Vygotskys sociocultural perspective. Educational Psychology plays a very all important(predicate) role in our daily lives as it helps us to understand and develop strategies to improve the learning process.An effective teacher is unrivalled who is organized, not biased, patient, and flexible and knows how to teach medium and slow paced learners. The essay withal speaks about Development persons develop physically, socially and as well personally. It in like manner speaks about the different ways in which development imbibes place. The brain begins to lateralize short after birth and beca drug abuse have specific functions to carry out. Piagets surmise of cognitive development speaks about the four gifts while Lev Vygotsky educates us on his sociocultural perspective.Educational Psychology is important to me as a teacher in training as it helps me to understand my students behaviour and the strategies that I abide use to help them. Life is a process and thence we go through changes from conception to death. This process is called development. We develop physically, socially, and also cognitively .The changes that occur early in our lives, argon generally assumed to be for the better and to result in behaviour that is much adaptive, more organized, more effective and more complex (Mussen, Kogner, Kagan, 1984).I also learnt that development takes place at different rates and that is persons may be more coordinated than others and also be more mature in their thought process. Secondly, development takes place tidy as we learn to babble before we talk and the final superstar is that development takes place gradually, that is you know the letters of the alphabet before you can spell vocalises. Finally, the one that stands out to me nigh is maturation.Ma turation deals with the natural changes that take place in our bodies. The changes in the climate male parentt refer the natural changes that pass on take place in our body sole(prenominal) severe sickness or malnutrition. The brain is also important in cognitive development as each part is given a specific function to carry out. However, the different parts of the brain blend in order to perform human activities and constructunderstanding. There be some terms that argon associated with the brain and the first is synapses, as the word suggests they are tiny spaces between neurons and that chemical messages are sent across the gaps. Hippocampus really took me by surprise as the first syll able-bodied hippopotamus is the name of an animal. However it means recalling new information and recent experiences. Myelination is also very new to me and it means influencing thinking and hearing.The basic tendencies in thinking help us to organize our thoughts and behaviours into coheren t systems. Our thinking process and cognition is now developed through adaptation and this is adjusting ourselves to the environment. Assimilation, accommodation also takes place. sometimes it seems as if I am searching for some balance in my thinking and this is known as equilibration.Piagets theory of cognitive development is not foreign to me as I did in Introduction to Psychology. I know that there are four stages and each stage has a different age group. The fist stage is the sensorimotor stage and children at this stage are usually zero to two social classs of age. The most significant things that occur at this stage are the children develop target area permanence, perform goal directed activities, use there senses and also uses imitation. The pre-operational stage is age two to seven years. Children are able to use symbolic function for example taking a broom and riding it adage that it is a donkey.There motor skills are being developed and therefore they would want to fe ed themselves. In the concrete operational stage children are able to think logically, can engage in a talk and reversibility, classification and seriation takes place. The final stage is the formal operational stage and they are able to reason well and they also develop adult self-centeredness and that is the heightened self consciousness that is reflected in adolescents and the belief that others are interested in their thoughts as they do. It also speaks about them having a sense of uniqueness and wants to be noticed by others. However some students will develop heedless behaviour including suicidal thoughts and drug abuse.In my opinion Vygotskys theory is much better than Piagets. He placed moreemphasis on the development of language than Piaget. He also states that language is the most important symbol in the development of language. As a child I use to talk to myself and now I know that it is private speech. I really believe that private speech guides an individual into mak ing the compensate decisions and also into problem solving. The most important part of his theory is the regularise of proximal development. My understanding of it is that at a particular stage in ones life given guidance and support will help me as an individual to master something.Children first learn pronounciation and they fainthearted away from those words that are hard to pronounce. For example my three year old son says begetable instead of vegetable. I also believe that adults should use language in the childs learning experience and dont use high flown words because the child should be able to relate to what is being said. Vocabulary, grammar and syntax are developed at virtually age five. However parents can buy books, read to their children, take them on a nature walks and also answer their questions so as to develop their language.
Cultural Differences In Education Essay
It has been a widely known fact that the cultures disagree in their didacticsal finiss and there is major difference in this see when Asian and American cultures ar taken into consideration. However there be several irresponsibles and negatives in both form of cultures in terms of ethnic difference in bringing up but at the same sequence it could be stated that respective(prenominal)ly culture can learn the positive aspect from the other to proceed towards the betterment of the generations to come. The topic would be evaluated and analyze with explicit connections back to writings of Ho in cross-cultural root of Minority kidskin Development in your paper.Since family is such(prenominal) a staple and vital social unit in either societies, mortals of all political persuasions have at- fourth dimensions visceral opinions about what things promote the institution and what forces degrade it. In the United States, conservatives and liberals view family very assortedly. In extended families, more than both generations of the same kinship line lived together, either in the same anteroom or in nearby d swellings as mostly in Asian family structure. All adults in these extended families shared responsibility for child-rearing which is distinctly different from the Western method.This important social change would have profound effectuate on how children were raised. In their book Cross- furyural Roots of Minority Child Development Greenfield and Cooking mention that the key fact about piece culture is its intergenerational transmission through the socialization process. Socialization is used in the broadest sense to include informal breeding in the family as well as formal education. (Greenfield, 1994) According to David Y F Ho in his text Cognitive Socialization in Confucian heritage cultures he mentions that family and community subjects are part of the curriculum.The kids know that we are all different. These same youngsters also know we are all a similar in other ways. In todays society the American multitude represent many different cultures. Each unmatchable has its own viewpoint, traditions, determine and political topics. The challenge is to cement them all together as wholeness. The multicultural education system is the way to go. Not only does it educate the children. The kids go home and pass the information on to their parents and other siblings. Also the instructor learns as the lesson is delivered. Thus, all of society begins to learn about each others, each other.Culture can be defined as the way a particular group of people, live their lives at a certain succession. The interrogative sentence we are waiting for is what can Asian and American cultures learn from another(prenominal)? American Civilization is basically a multi cultural objective that has the snapper of freedom and opportunity. There are multi strata sides of history and history without these layers becomes meaningless academician folia ge. These layers of history could be defined as perspective and perceptions related to politics, economic, sociology, cultural and religious.Without the intervention or analysis of these subjects and subsequent incorporation and investigation in accordance to these subjects history would be wrongly incepted. Thus the streamline of education in this regard cubicles in a midpoint where the system demands an unresolved format to enable maximum space available. This is where Asian culture of philosophy and self development can excel and help the overall perspective of the American education and thereby influence the way of life in the positive aspects. On the other hand it can be state that the Asian perspective of like and attitude towards education appears to be slightly what rigid and outdated.In this context the implementation of American system of education would certainly be beneficial for the future generations to come. So it can be said that it is eastern philosophy for the Americans and the American system for the Asians and thus a confluence would be formed that would be beneficial for all. However in the modern world the perception and goal of education and its purpose is manoeuver by a large number of variables and can be termed as heavily narrationable to the society as a whole. One such variable can be enumerated as the financial factor that is knotty in the comparatively higher strata of education system.Standers are set and limitations are imposed regarding the social, economical and financial variables. To precede the higher range of education a subject needs the accumulation of finance. The subject needs to hold it in the respective educational institution that has other promises too like lodgings and such other detailed expenses. For the accumulation of this finance, therefore, the subject must(prenominal) work out a method like part time job which would simultaneously curb away valuable study time and get-up-and-go. Thus the end purpo se of education would be lost by a margin in the process.to a greater extentover there are family obligation whereby an individual is forced to provide for the family in terms of both economic science and social quality timings. This also depletes the purpose or end goal of education where it becomes difficult to pursue the availability of education in the start place. (Lamb, 2004) However, the norms of the society are high and difficult to achieve but one must achieve it at the end by formulating the individual priorities in accordance to his or her needs. It should be understood that the education or acquaintance is a power in certain senses and to achieve this power one needs to pay a price.This price may be in form of economy or social obligations like devoting time for the family. The idea of education a tool of power has been recognized down the ages. At the time of slavery in the United States slaves were barred from education. This helped their owners to operate them in a better and effective manner as the slaves were unable to conceptualize the actual situation and outcome in a proper manner. More so they were not able to estimate the brighter opportunities of tomorrow thereby were locked in the pothole of slavery. This was just one example how education develops the human perspicacity or being deprived of education depletes it.If this example is taken into account and exercised in practical ways of the modern world the same would stand to be true as the motive of education is to yield consciousness and awareness can be utilize into harvesting success. However it should be noted that the main concern is the individual and it is up to the individual who would be responsible in the end to formulate an individual time and energy management process. The society does have its share of obligations but the achievement of an individual must sort a way out beyond limitations. nobody should be considered as a free meal in this creation of modern world an d it is determination of an individual that would be instrumental in achieving the target in the end. All in all it can be stated that the end purpose of education is to prepare a person to deal with all seen and unseen problems and overcome them. References Greenfield, Patricia M & Cocking Rodney edited 1994 Cross-Cultural Roots of Minority Child Development Lawrence Erlbaum Associates, Publishers Hillsdale, New Jersey Hove, UK Lamb, Davis 2004 Cult to Culture The Development of Civilization on the Strategic Strata National contain Trust.
Monday, February 25, 2019
Math 10 Ib Porfolio
Math 10C Pre-IB Portfolio Assignment Type 1 analyse the Quadratic Function A quadratic polynomial function is one where the highest baron of the independent variable is 2. The quadratic function disregard be written in the oecumenic form of, where a, b, and c ar real numbers. However, the quadratic function clear also be written in the banal form of , which is sometimes more preferred, where p and q are the x and y coordinates of the crest, respectively.The purpose of this task is to investigate the interpret of a quadratic equating, the parabola, when the equation is written in the form. By analyzing p and q we foot determine the meridian of the graph. Also, by increasing or decreasing the values of p or q, we can translate the parabola vertically and/or horizontally. First, if we consider at the functions y=x2 ,y=x2+3, y=x2-2 we know that all 3 are in ordinary form. To convert general to standard form you will need to practice session the process called completing the square which goes as avocation Ex. y=ax+bx+cNow if we convert the three functions mentioned supra, in standard form respectively they are y=x020, y=x02+3 and y=x02-2. Now if we were to graph these points, both the standard or general form would work. y=x2 , y=x020 y=x2+3 , y=x02+3 y=x2-2 , y=x02-2 Other examples of these types of graphs could be anything along the line of. An example of a parabola in the form of y=x2q with either a positive or negative q value could be y=x2+5 and y=x2-4. When we graph the two equations they are as pursuit y=x2+5 , y=x02+5 y=x2-4 , y=x02-4The reason I choose to convert them to standard form was to look for the vertex. By looking at the graph and the standard form of the equations we can conclude that the vertex of the graphs are (0,0) , (0,3) , (0,-2). In standard form you can also find out many opposite things. For example, the domain and range, the axis of symmetry. All three graphs are graphed in the same screen for comparison. From the above graph we notice that the graphs of y=x2+3 and y=x2-2 gather in been shifted vertically, either up or down by the q units, where the q is the number that follows the x2.By looking at the following graph, we can generalize the following The graph of is the graph of, vertically translated q units. If q is positive, then the shift is upwards. Conversely, if q is negative, than the shift is downwards. If we look at the next following functions of y=x2 , y=x-22 , y=x+32, we can see that the functions are written in the standard form. To change standard form to general form you need to expand the function. To do this you need to do the following steps Ex. y=x+52 When we convert the functions of y=x2 , y=x-22 , y=x+32, respectively they are y=x20x0, y=x2-4x+4, y=x2+6x+9.When we graph the following functions, we get y=x20x0, y=x2 y=x2-4x+4, y=x-22 y=x2+6x+9, y=x+32 Furthermore, if we change the values of p in the function we can translate the graph to either the advanced or left. An example of this could be y=x-82 or y=x+52. When graphed they should look as the following y=x2-16x+64, y=x-82 y=x2+10x+25,y=x+52 For the first three graphs above, the vertex of them respectively are (0,0), (0,2), (0,-3). The vertex of the above graphs are (0,8), (0-5).While looking at the graphs we notice that if the value of p is changed to either a positive or negative number it depends whether the graph is shifted horizontally on the x-axis. As done previously, all three graphs have been graphed in the same screen for comparison. From the above combined graph, we notice that the graphs of y=x-22, y=x+32 have been shifted horizontally, to either the left or right by p units, where p is the number that follows after x. By looking at the above graph, we can generalize the following The graph of is the graph of, horizontally translated p units.If p is positive, the shift is to the right. On the other hand, if p is negative, the shift is to the left. Given the trends noticed when chan ging p and q, we can predict the vertex of the graph. The graph ofis the graph of, vertically translated 5 units upward, and horizontally translated 4 units to the right. Since the vertex of the graph isis at (0,0), the vertex of the graph should be at (4,5). Alternatively, since we know that the vertex of the parabolic function of the form lies at (p,q), we can expect that the vertex of the graphis to be at (4,5) as p=4 and k=5.
Equality and diversity in the health sector Essay
estimationYou should practice this file to complete your judgment.How to complete and escape your appraisal ease a copy of this document, either onto your computer or USB drive. Work through with(predicate) your Assessment, re genus Phallusing to save your hightail it regularly When youve finished, print out a copy to keep for reference Then, go to www.vision2learn.com and send your unblemished Assessment to your tutor via your My Study area move over sure it is clearly attach with your name, the course title and the Unit and Assessment number.Please n hotshot that this Assessment has 6 pages and is made up of 3 Sections.NameSection 1 go how legislation and guidelines support excite-to doe withity and diversity 1. Use the fudge below toa. Describe the rights of a range of individuals who have one or more of the 9 treasureed distinctions in the organisation/service you fashion for (or one that you are familiar with). b. State how the law protects the rights of these individuals. Name the legislation. c. hear guidelines within your organisation to support equality, diversity, dignity and respect. Individual (colleague/ omnibus or service drug user) and protected symptomatic What are their rights?Legislation that protects their rightsHow does this legislation protect their rights?Which guidelines support equality, dignity diversity or respect in carnal knowledge to this individual? Example 1Female disabled colleagueProtects them from harassment, entitles to equal pay, handle like everyoneelseExample 2Service User, Client, Elderly psycheNot to be discriminated against.To be collectionn respect and dignity.For information about them to be confidential.Freedom from harassment (quiet enjoyment).Privacy within own roomThe charitable Rights Act, 1998Protects against secretion, and harassment,Equal Opportunities Policy, Sex variation Policy, Safeguarding Policy, military personnel Rights Act, Health & Social dole out Act 2008Example 3Black e mployee workerEquality, tough as an individual, and same as everyone else, non to be prejudiced in any(prenominal) centering, The Equality Act 2010Protects against discrimination, and harassment,Equal Opportunities Policy, Sex discrimination Policy, Safeguarding Policy, Human Rights Act, campaign Relations Act 1976Example 4Trans versed ManagerEquality, inured as an individual, and same as everyone else, non to be prejudiced in any way, The Equality Act 2010Protects against discrimination, and harassment,Equal Opportunities Policy, Sex discrimination Policy, Safeguarding Policy, Human Rights Act, Sex Discrimination Act 1975Section 2 Know how to work in ways that support equality and diversity 1. List a range of factors that might be a cause for discrimination in the health sector. Include at least 4 cases in your answer. depend Discrimination occurs when someone is treated little favourably than a nonher person because of a protected characteristic. Relevant protected char acteristics include age, baulk, gender reassignment, race, faith or belief, sex, sexual orientation, marriage & civil partnership, motherliness and maternity. For example, a manager does not select a gravid woman for promotion all the same through they meet all of the competencies because they are pregnant. This is probably direct discrimination and cannot be verticalified. Indirect discrimination occurs when a seemingly neutral provision, bar or practice that applies to everyone places a group who share a characteristic e.g. typeface of disability at a particular disadvantage. Indirect discrimination whitethorn be justified if it can be shown that the provision, criterion or practice is a proportionate means of achieving a legitimate aim.An example of this is when an employer decides to apply a no hats or headgear command to staff. If this rule is applied in exactly the same way to every member of staff, then staff who whitethorn cover their heads as part of their religi ous belief or cultural background (such as Sikhs, Jews, Muslims and Rastafarians) will not be able to meet this requirement of the pare code and may typesetters case disciplinary action as a result. Unless the employer can objectively relinquish using the rule, this will be indirect discrimination. Relevant protected characteristic include age, marriage and civil partnership, race, religion or belief, sex and sexual orientation. In addition, the Act extends protection against unjustified indirect discrimination to gender reassignment and disability. Victimisation occurswhen an employer is treated unfavourably, disadvantaged or subjected to a wrong because they have made or back up a complaint of discrimination or raised a grievance under the Equality Act, this policy or the Harassment, Bullying and Discrimination policy or because they are suspected of doing so. (However, an employee is not protected from victimisation if they have maliciously made or supported an untrue compla int).An example, of this is when an employee requests to work flexibly and their manager rule outs their request because they supported a colleague in a complaint of discrimination. Detriment arising from a disability arises when you treat a disabled person unfavourably because of something connected with their disability. This type of discrimination is unlawful where the employer or other person acting for the employer knows, or could reasonably expected to know, that the person had a disability. This type of discrimination is except lawful if the action can be justified and the employer can show that is a proportionate means of achieving a legitimate aim. An example of this when an employer imposes a no beards rule as a part of a dress code and tells staff they will be disciplined if they do not comply. The employee is a disabled person who has a skin condition which makes groom very painful. They have been treated unfavourably (threat of disciplinary action) because of somethi ng arising from their disability (their inability to shave). Unless the employer can objectively justify the requirement, this may be a detriment arising from a disability. It may also be a failure to make a reasonable adjustment.2. Describe how batchs values and beliefs may take issue. Think about the range of people you come into contact with to serve easily you answer this question.Description of personDescription of their values and beliefsHow might they differ from your own beliefs or from other peoples? Service userfF Food and drink-how they like to be addressed and spoken to- face-to-face business organization living or deceased-privacy and dignity-the information they are devotedthe support they would liketheir faith or belief.Everyone has different values, beliefs and preferences. What I conceptualize in, what I see as important and what I see as acceptable or desirable is an essential part of who I am. The way in which I respond to people is linked to what I weig h in, what I consider important and what interests me. I may find I react positively to people who share my values and less cordially to people who have different priorities. When I develop friendships, it is natural to transcend fourth dimension with people who share my interests and values. As a professional, I am required to provide the same quality of support for all, not just for those who share my views and beliefs.3. Read these scenarios. Can you identify ways in which the people in them can be treated slightly in conformance with their inevitably?Scenario 1Carl is a care assist at a resident physicianial care home. Another care auxiliary, Helen, has worked there for a eagle-eyed time and is often not particularly fair to residents whose catering needs are different from others. So to vegetarians, she might say Dont you miss bacon? and to Jewish residents she might say the chef will have to hold yours differently wont she? Thats gonna take extra time for her. She h as also commented on Muslim residents needs to fast at reliable times of the year and to pray at certain times of the day. Carl is ill-fitting when she does this and feels it may jeopardise his working relationship with her. Helen knows that Carl feels uncomfortable and is aware that she may come across as a bit of a dinosaur in her attitude. She intends to go to her manager to resolve the issue.PersonHow can they be treated fairly?How is this word in accordance with their needs?ResidentsShould be treated with dignity and respect, and spoke to in a polite manner, and not be discriminated against This is in accordance with Equality Act 2010Scenario 2 dean has nutty Downs Syndrome and enjoys an active and busy life with friends and family. He has applied for a business organisation as a hospital porter. The interview goes well but Dean does not get the patronage. Deans friend Rajesh works at the hospital and tells Deans parents that he didnt get the job because the manager has p reconceptions about the capabilities of people with Downs Syndrome. Rajesh gets into trouble from his manager for speaking his question and revealing confidential information.PersonHow can they be treated fairly?How is this treatment in accordance with their needs?DeanShould be apt(p) a chance and opportunity to get the job, as his interview went well This is in accordance with the Equality Act 2010Section 3 Know how to respond to behaviour that is sexist 1. Take a look at the examples in the table below (or use your own). Complete the table by outlining the discriminatory behaviour and explaining how it undermines equality and diversity. Example of situation in the studyWhich behaviour is discriminatory?How does it undermine equality and diversity?A check who is not openly gay is ousted by his friend and colleague. Patients overhear and refuse treatment. Colleagues chew out him over the issue. Patients not allowing the nurse to give them treatment, colleagues taunting him, d efamation and patronising commentsBy treating someone badly or victimising them, and being less fair about their equality rights. A healthcare assistant suspects one of the residents in the care home has dementia but instead of orgasm the residents family or her manager about the issue, she simply tells hercolleagues what she thinks. Everyone starts treating the resident differently. As a result, the resident is confused and becomes withdrawn. Giving her own personal opinion and beliefs, and not being confidential about the residents illness, by not talking to the appropriate people involved with the care of the resident. This is inappropriate behaviour, as it is not treating the client with dignity and respect.A pregnant administration assistant in a clinic approaches her line manager about her fears for her job afterward she goes on maternity leave. Her line manager suggests she shouldnt have got pregnant in the first place and says We will need to replace you in some way. I can t guarantee youll have a job to come back to. This would be direct discrimination because of pregnancy and cannot be justified.It does not give fair treatment to the pregnant assistant and equal opportunity2. Choose one of the situations from the table above. How would you report this discriminatory behaviour, and what impact would your actions have?SituationWhich method or procedure would you use to report this behaviour? What impact would your actions have?A nurse who is not openly gay is ousted by his friend and colleague. Patients overhear and refuse treatment. Colleagues taunt him over the issueI would notify my line manager of any concerns with regard to the conduct of other employees, service users, the public or trine parties. The impact this would have is that my manager will deal with the bad treatment and take steps to put an end to it.Once you have completed all 3 sections of this Assessment, go to. Log in to the platform and send your Assessment to your tutor via your My Study page for marking. Good luck
Sunday, February 24, 2019
Career Research Project on Business Management Essay
1.JOB TITLEBusiness Administration and prudence, or Sales guidanceJOB DESCRIPTIONDirect the actual distri only ifion or accomplishment of a product or service to the customer.Establish training programs for gross revenue representatives. Analyze sales statistics ga on that pointd by staff to determine sales potential and inventory requirements and to monitor the preference of the consumer. Daily activities include interchange or influencing others-convincing others to buy merchandise or otherwise changing their minds. devising decisions and solving problems, evaluating, and analyzing randomness and data to make decisions and solve problems. Establishing and maintaining a rappur with customers and employees. essenti altogethery providing structure within the company and qualification authority decisions. Sources Career in Business by Richard Watkins page 27-35, Myers Briggs, trounce Jobs for the 21st Century help2.EDUCATION/TRAINING REQUIREMENTSWork experience plus degree, preferably 4 course of study degree. Majoring in Business Administration and Management, in which most schools offer degrees in business. Prerequisites that are needed to take and helpful would include macroeconomics, intro to business, accounting, microeconomics, Principals of Management and Organization, and many other courses that go forth prepare you for the management field. The current appeal per credit at USF is $84.77 for Florida residents, the overall cost for 2 years for a business degree including cost of living would roughly be estimated at $31,930.00 excluding financial assistance, grants, and possible scholarships. Source www.usf.eduunder prospective student.3.CHARACTERISTICS OF OCCUPATION disposition type Enterprising. Enterprising occupations frequently involve starting up and carrying break projects. In management for example would include leading people and making many decisions, requiring risk taking. Abilities Oral comprehension-the skill to listen to and to understand information and ideas presented verbally. Written comprehension-the cogency to read and understand information and ideas in writing. The ability to communicate information verbally so that others will understand. Speech clarity-the ability to speak clearly and educated so that it is understood.The biggest skills of all to me is the Speaking, being adapted to talk to others to effectively explain information and using critical intellection to use logic and analyze the strength and weaknesses of different approaches. In common you have to obtain a people person communication with a positive attitude and motivational actions towards the company and the employees.Sources Occupational Outlook enchiridion page 3474.TRENDS AND FUTURE OUTLOOKSpeculated at 23% growth with 89,237 annual job openings with 2.4% being self employed and 2.6% part timers. My interviewee stated that there will always be plenty of job openings and positions available for anyone with a degree in busi ness rather if its for sales management or even corporate america because we are a consumer based country, all though this does have its ups and downs regarding the economy there will always be positions needed for qualified good character, educated, leading, person for any company. There will always be a need for leaders in companies. Sources shell Jobs for the 21st century Second Edition by Farr Ludden page 2065.SALARIES periodical earnings according to The best jobs of the 21st century is $57,300.According to my interviewee, the bonnie sales management is usually also based on military commission and perks within the corporation but says at least $30,000 annually but up to skys the limit depending on your motivation, desire, and determination to succeed. Sources Best Jobs for the 21st century Second Edition by Farr Ludden page 206
How to solve high employee turnover rate in a retail company or retail business? Essay
IntroductionThe puzzle of blue swage employee rate is sooner a spread run worry that just nigh moving ines lose been facing for years. Employee all overthrow has a negative influence on the efficiency of backup, profits, customer run and comfort from customers in different aires and industries.The recent study made by Roper Starch World encompassing, Inc. and Unify entanglement in a wide range of industries and channeles showed a strong link between employee memory and the satisf operation from the service quality got by the customers. As the re wait was based on the analysis of 3005 inter attitudes it has quite strong facts and conclusions.The negative effects of the emergence in employee dollar volume ar no longer being felt only by the mankind imagination double-deckers, said Tom Casey of Unify Net give ways talent heed practice.It is app bent that consumers be guidely wedged by overthrow as healthful, Casey added. As a result, overturn rate i s in sober order off a principal ear ache because it acquitly affects the bottom railroad greenback. Casey akin(predicate)ly added that sweet attitudes towards the written themeforce, as substantially as drop in the birth rate, and the offspring of innovative technologies birth resulted employee employee disturbance rate to skyrocket across sell blood line. The approximately vivid push throughcome of the employee turnover is a direct effect on customer safekeeping or the loses of customers. In the whole, to a greater extent than 60 partage of the moveents of the cartoon, who were the customers of sell companies with high gear employee turnover, said that they were less(prenominal) than satisfied with the service they authoritative. Companies, themselves, avow that high employee turnover issues cause more paradoxs than product or terms issues.In the average wizard in three consumers marked that employee turnover negatively and directly affected th e quality of the service. And just 20 percent of the aspect participants agreed that they would identical run lows for their service abider. An different hassle of come forwardset level of satisfaction from customers was named to be low quality and absence seizure of pick uped qualification and skills. To be more specific fifty septenary percent of respondents agreed that the problem was in poor training, and only 20 percent remained satisfied with the quality of the service.The Consequences of derangementThe outcomes of turnover cause otiose expenses, loss of valu commensurate-bodied magazine and stagnation in business. All these ar quite obvious results of turnover, because its not that easy to find a commensurate worker nowadays, e modifiedly ane that go away risey cause the position he is choose awayd on.The impact on business of the turnover give be reflected in hard and soft cost that are associated with looking for a spic-and-span employee as advantageou sly as the side by side(p) factorsCustomers array visit quality function that changes the reputation of the federationManagers pass along time looking for employees, which embarrasss them from their primary diversionctions in the companionship which results in lower scheme of businessDisorder in the comp any(prenominal) influences on the work of different employeesIts estimated that replacement of workers giveing cost from 33% 250% of the annual take, depending on the workers position.Hard Costs $$$Pre-DepartureExit interview 29 insulation attend toing 12Va digestcy CostsTemporary fill-ins 902Coworker overtime 483 announce personal line of credit availability cxRecruiting establishment 97Selection and Sign-onInterviewing 110Testing 100Reference checking 28In retrieve varicap fittedational literature 50 on the romp training 874Total $2,795 piano beBesides hard cost there exist soft costs that come out with losing of the employee, and that institute more under jump commensurate and clear the outcomes and consequences of losing an employee. It flush often happens that it cost 10 measure more to look for a new customer than to discharge repeat sales. In summation the come with is more probable to make it what is called turnover causes turnover and the telephoner is likely to lose other employees.Soft Costs $$$Pre-Departure upset productivity of incumbent 80Lost productivity of coworkers 97Lost productivity of supervisory program 207Va fagcy CostsLost productivity of va peckt position 0Lost productivity of supervisor 138Selection and Sign-onLost productivity during learning curve 482Lost productivity of coworkers 0Lost productivity of supervisor 483Combined Impact circulating(prenominal) business lost 350New business not acquired 350Turnover resulting from turnover 350Total $2,537Add up the costsThis statistics is more likely to be called a demo illustration of what go off be the impact of the $7 per hour job loss. The loss of a big employee number rouse deadly reflect on the financial health of the company and can even cause bankruptcy.The exist lots of strategies that allow to concentrate turnover rate in business, still nevertheless none of them can be suitable for the mass of retail businesses, because of their specifics, busyities in the running(a) ambiance, relationships in running(a) time, etc. barely still there are strategies that pull up stakes reserve business more effective and forget stabilize the functional atmosphere in the company. By the observation of many a(prenominal) superfluousists who worked on the issues of high employee turnover in retail business for years, it became obvious that its undercoat is in low effectiveness of world preferences surgical incisions of the companies. In the most companies with high turnover rate valet resource tutors did not more than simple recruiting and interviewing people, who would more likely to leave the company in months by their expectations simply had not a big choice.Evaluate your companyA good initiative flavor in improving your retention rate is to ask yourself these questions. Ifyou answer no to more than 2 questions, you are likely to be experiencing highemployee turnover. ar most employees clear round your companys mission?Do any of these words appear in your mission or upshot judges? Respect,teamwork, trust, fairness, openness, and cultivation.Do most or all employees arrive indite job objectives?Are employees actively knobbed in shaping their avow job assignments or projectsto include their feature personal interests and abilities?Does a manager speak with associates each quarter about their ever-changing cognitive operation priorities and matters bear upon their work?Does your company regularly invest in developing employee friendship andskills?Does your company routinely applaud idiosyncratic initiative and provide realisation for large and small performance successes?Would most employees say their manager is corroboratory of their cerebrations andconcerned about their occupys?Different feeleres to solve the turnover problemThe develop of one of the researches, Louis Rovner, Ph.D., was more than bold or genius.He was active by many retail companies that had problems with high turnover, and somewhat of them had 50% turnover rate from the entire workforce diligent a year.As a skillful and qualified manager he washed-out hours conducting endless interviews and administrating numerous plentys and quizzes to picture the reasons of turnover and reasons of what the employees were unsatisfied with. To his expectations if the company changed the way of employees daintying, the workers pull up stakes be more satisfied and there volition be more chances that theyll stick to in the company. But the problem was more complicated that it seemed to be for the first sight. Employees were managed cooperatively. People were encouraged and reinforced, the workin g schedule was optimised and was die control as the other modern centering measures were taken to improve the grasp and working atmosphere conditions. The employees got a higher range in the strategic finis making participation as well as new snuggle to please unsatisfied customers. The company was changing to one were the workers as well as their project and participation was highly appreciated and valued. Even though that untold had been done and the expectations seemed to look precise optimistic the aline results were opposite word to what was expected at the get down. The 50% turnover rate didnt in reality change, but it became worse because in the list of those who left their jobs were the oldest and the most qualified employees of the company. So the impact of such outcomes seemed to be more negative than uncouth practices for the company.The analysis had shown that there were two main reasons for such outcomes, that primary associate to job psychology. The f irst one was explained by the failure of managers to arrange things in proper order because they were unfamiliar with new strategies and look ated them to be irrational and illogical. The wish of comfort in new working tendencies resulted the failure of the introduced strategies. New form of management resulted in lack of attention to the primary functions that began to fulfill improperly that resulted in profits fall.The second reason appeared to be more shopworn than the first one. One group of unhappy employees was replaced by other one, and the calendar order of birth control was repeating once more and a piss. But the was a probatory change in this practice, that qualified employees appeared in this list. As in e actually company there always exists a group of employees that are satisfied with management, working conditions and their work as well, and they form the basement of the companys team. With new changes that began to authorise in the company their unavoidably n ever no longer met and the conditions of labor no longer fully satisfied them. In this case the management that was introduced in practice was directed to satisfy primary the newcomers, but it didnt meet the deprivations of checked and long working employees. The solution of the problem became obvious and the reasons of the failed management were determined. The problems with employee turnover are based not in something wrong with the decisions taken by the companys political science, but they are think to the people employed who most likely dont suit the business they are hired for. The first steps that assume to be taken to stabilize the staff constitution and regulations, should identify trounce long-term working employees and look for the business qualities they possess in those that need to be hired. Those, unsatisfied who are more likely to leave should be replaced by those who assimilate much in usual with companys loyal workers. In order to be winning in hiring prol ific and loyal employees its necessary to spend some time with the tenderness group of the company to study their likes and preferences of working in the company.Strategies for improving labor conditionsThe workers a company hires are expecting more gathers from their work along with the profits they get. As its predicted by the experts in the nest five years, most of businesses will offer a wider range of benefits and programs for their employees, which will cause addition competition on the trade labor as well as probable employee turnover in the companies that will not be able to accept new changes. These benefits and programs will most likely include give time off plansDomestic partner benefits pliable schedulingFlexible spending accountsRetirement and financial meanEmployee assistance programs (EAPs)Its naturally understood that employees want to get competitive encouragement from their work as well as competitive salaries. The loss of employees may be both(prenominal) b ecause of salaries that are not competitive (financial issues) and because the job doesnt meet the needs of the employee.As its quite hold up people leave their jobs for masses of reasons that can be controlled by the managers or the companies authorities or not. Nevertheless, its suggested by the scientists that employers usually fork up abilities to control the reasons that motivate employees to leave, the most spread of them are the pursuanceFeeling unappreciated or that his/her contribution is not valued.A lack of ingathering potential in the company.No protagonist to turn a dead-end job into something more appealing.If these factors will be taken into acceptation with the development of new businesses or its expanding upon in future most of turnover issues can be prevented. It will be much cheaper for the company to hire a human resource manager or skillful psychologist who will hire those who wint demand job promotion in future and will be loyal if the companys busine ss looks like slowly developing, than to hire new and new people for some kind of position again and again in definite time intervals.On the other pass by there can be people who are attached to particular company because they consider it to offer them professional growth and promotion as well as development of their skills and job opportunities. In this case it will be reasonable to organize job trainings and provide them with the job that broadly speaking suits them and answers their qualifications and to be objective in such decisions. It will often be cheaper to spend some money in employees qualification enthronement that will be of a need in future than to skip his abilities and professional traits, that can result his discharge.The problem of retaining employees is one of the main concern of many retail companies nowadays. It should be clear that work ethic is changing from day to day, and the demands of nowadays workers differ from those of the 1950s, 70s, and even from those of 90s. The tendencies of the employees demands had changed are defined to be immediately and tomorrow as followingBalance and synergy exploit that is seen as a noble causePersonal growth and developmentPartnershipsCommunity at workTrustThere are several(prenominal) approaches to meet these needs that will prevent business from employee drain declare oneself interesting work that will respond to employees talents.Dont enshroud appreciation for work done undefeatedly.Encourage employees to be in figureProvide opportunities for professional learning and career growth.Provide competitive wages for employees.Organize training for managers to be supportive coaches.Provide a clear mission with personal goals.Build a safer, pleasing and fun working environment.Support opportunities to reasonable experiments in working environment.Real successful practices of retentionT.I.M.S., Inc.Denis H. Arian and his wife Karen Arian started Technical In setion Management inspection and repair s, Inc., (T.I.M.S.) in their own manse 13 years ago. Over the past decade, T.I.M.S., Inc. has genuine into a successful consulting and information technology function company with about 40 members in staff and offices in Cleveland, OH and Chicago, IL. Both in the year of 1999 and 2000, T.I.M.S. was awarded Weatherhead 100 and Northcoast 99. Its purpose is to develop and optimize the most effective business systems that will meet the needs of either companies and their employees or the needs of the customers by the impost of both technological innovations and management strategies and methods.The primary strategy of T.I.M.S. was process of hiring right people first. What they did was the following they established the atmosphere of partnership with each employee beginning with interviewing and hiring processes. T.I.M.S. introduced and realized in their practices the concept, which is called PASS Program ( procedure Appraisal S incumbrancecard System) for performance evaluation u sing employees input as criteria for future success. The core of their strategies was training as an essential part of retention practices.According to their methodic its genuinely consequential to devote time for interaction with employee, for finding an individual approach to his concerns and needs as well as stimulate his success.Mazel Stores, Inc.Mazel Stores, Inc. is one of the leading wholesalers of clothing in the USA. Its founder Bill Mazur has been working in this business for more than 30 years as a head of the company, that purchases sells and distributes through their retail outlets or through other lineage companies from direct manufacturers. Its partners are Newell (Rubbermaid), American Greetings, Ketter Plastics, and Sunbeam, as well as smaller companies such as Marcs Deep Discount, Family Dollar Tree, and Medic Drug Stores.The retention need of the company was to find and exempt employees, most of whom had been facing troubles that would prevent them from being employed by the company in future.Companys strategy was based in recruitment using assistance of the professionals in employment business such as Empowerment Zone and the Convictions just for its headquarters in Solon. The companys employees approach troubles with transportation, so the company had to develop and introduce van pool service as well as other transportation solutions to ensure getting to and from work punctually. The company worked with government and municipal agencies to solve and improve employment issues as well as to increase and save employment stability rate.The company in addition practiced hiring part-time psychologists and managers that worked on overcoming barriers and other job related issues faced by the employees.General strategies for reducing turnoverThe best way to reduce turnover and save employees is establishing human resource expertise for business. A human resource manager or presidential term development (also called OD) expert, who can be p ermanent employee or employed as an outsourced service provider is able to help company to save its employees through an analyzed and deeply examined approach that includesRecruitment sourcing for candidate, testing on job suitablenessCompensation market place analysisBenefits competitive, cost-containmentTraining and employee developmentEmployee relations pro-active programs, dispute resolutionPerformance management systemsOrganization assessmentsLegal complianceEmployee extract and trainingThe selection and training of the employee should be organized in the way so that nearly hired person will meet all the requirements of the business and working environment. As its generally agreed a salesperson is a communicator he interpreters the features of the product into those benefits that will satisfy the customer. And its truly primal to remember that a salesperson is the storage representative to its customers.There is a very specific quality that differentiates a sales person fr om others involved in promotional activities and its an opportunity for feed back between customer and a seller. Only good marketing policy such as advertizement and promotion will get customers to the store. The quality of products as well as good sales representatives will keep people coming back to the store again and again.As the specialists suggest, the importance of right employee choice and their trainings cannot be overvalued or exaggerated. It often happens that retail merchants are surprised when they find out that salary, which is grievous for employees, is not of the primary concern for them. Attitudes asfairness, security, honesty, and opportunity are also of the high importance for them.Organization and supervision of businessManagement functions of the retailer business fundamentalally include planning on the hand with other as organizing, staffing, leading, and controlling. Organizing business, the retailer introduces relationships among people, products, goods , and other materials or resources to get a job fulfilled. Staffing entails the recruitment and selection of employees. It is a vitally all-important(prenominal) function because the employees of a store represent that store to the public. People can really be the most important asset of a retail firm. Every retailer is in a leadership position. Leadership style motivating employees to grasp their maximum potential, while at the same time accomplishing the goals of the administration. Because leadership intend understanding people, it is one of the most creative and challenging aspects of a retailers job. The retailers professionalism and attitudes set the tone for employees attitudes and performance. Controlling is the work through function of retail management. Actual performance is studyd with planned performance to key out and evaluate deviations. (from Charting the course of retail Business available on vane http//www.etretailbiz.com/Jan2003/strategy.html)Financial a nalysisThe financial analysis of retail business is very important step in the optimization of the whole functioning of business. starting line it allows to determine the main priorities for the value of management of employee resources, probably reform the force-out policy, cut off or make new oeuvre and determine whether its necessary to spend more expanses on management or to save some money on particular part of business management and to redistribute the finances (to improve labor conditions or increase employees wages).On of the most innovative and spreading method of retail business management as other sales businesses management is distant organization of work. Top managers and top sales managers use network and other nitty-gritty of communication to regulate business, especially if it refers to international companies. The organization of a workplace for one person costs not more than 2-3 thousand dollars, and its arranged in employees house. It allows saving a lot of money on rent, property taxes, etc. Those saved finances are redistributed as a result the employees get higher salaries, plus they get more flexible and comfortable conditions of labor that plays a role of additional motivation in their work.Another aspect that attracts the attention of specialists in diet retail business is concern about investments into online sell. Even though that some of the major e-commerce consultants and advisors make optimistic prognosis about the potential of online food retail market, these conclusions are still not very reliable. For example Andersen consulting predicted a market portion of online food retailing to be 20% in the year of 2003. This statistics is used by both Peapod.com and Webvan.com as the foundation for a across the nation investment program with a capital of nearly one jillion US$. But the real statistics is very different from that one predicted by Cap Gemini (30-40%) and is approximately about 3% for a union retail sector wit h only 2.3% for grocery sector.In potential it wont greatly increase in the next five years. Its predicted growth is not more than 3-4% either for the USA or for Europe. So the decisions of some retail businesses to make investments into online retails cannot be considered as the best choices in this situation. It will require to hire new employees, to develop new management strategies and will require a lot of expenses, that wont bring any desired acquitment but may result in turnover because of the changed priorities of the company. Joost W. van der Laan highlights the following reasons for that in his phrase The future of online food retailingOn top of those disadvantages traditional supermarkets are fighting for consumer loyalty by improving their marketing mix and increasing their efficiency.Reason 1. In my view online shop for dry groceries and perishables is boring. It does not even come close to the fun of buying books at Amazon.com or the joy of assembling your own PC at Dell.com. There is absolutely no advantage here over the weekly trip to the supermarket. I dare you to try it yourself a mate of times, and then convince your partner who is not in the food business or consultancy business. Only when the online business focuses on special products and on cryptical information content, the consumer will become interested and stay interested.Reason 2. Online shopping is less time consuming than traditional shopping, but it adds complexity to your lifestyle. let us assume in an optimistic mood that every theater manager will master the skill of shopping online. After rules of order online you first have to make sure that the goods are properly received at home. Second you often have to go to the store at any rate for miscellaneous articles. Third you have to check proper billing and payment. quarter you have to follow up on orderpicking mistakes and delivery errors.Reason 3. The scattering costs of homeshopping are twice as high as the costs of traditional food retailing, and most consumers are not willing to pay the extra 15 %. Internet startups will first try to gain market share with low prices and low service fees, but when the shareholders bullion is consumed they will have to ask higher than normal prices to compensate the costs and survive. Of course their is a small niche market for expensive homeshopping services affluent PC-minded and service oriented consumers and consumers with no easy access to a nearby store.Reason 4. In recent years Efficient Consumer reception and Category Management had a profound and positive impact on the quality and efficiency of traditional supermarkets. food retailing has always been a very competitive business, and in recent years super-marketing has become a professional science that is constantly improving the value to the consumer. Both in the USA and in Europe very competitive stores with Every mean solar day Low Prices and high service levels are gaining market share and are making the food business a war zone for new entrants.Conclusion the average consumer does not have a good reason to go food shopping online.(available on entanglement http//www.retaileconomics.com/index.htm)According to the article ULW Effect on Business and Tax Payers victoryful companies have been able to draw the line between low employee turnover and high profitability. The line connecting those two dots passes through high employee satisfaction, and high employee satisfaction impacts directly on the customer experience. Weve al doctor seen how consumers rate quality of service as the most important aspect of their experience with a hotel, and thats true of many businesses in this sector. Satisfied customers become repeat customers, and when those repeat customers are in the desirable top 20 percent, profitability inevitably improvesHenry Ford, the fetch of the American automobile, was facing exorbitant retraining costs due to high employee turnover. He was being forced t o replace every employee four times per year. He also found that absenteeism was at an equally un delightful level. His resolution was to almost double the daily wage of his workers to $5.00/day.* The immediate result was1) significant reduction in employee turnover,2) significant reduction in retraining costs,3) significant reduction in unscheduled absenteeism,4) and almost complete stoppage of inhering theft (roughly 50% of the theft in todays retail world is committed by its own employees).3 Furthermore,5) he created a true economic stimulus resulting in a business boom for his own company when his workers put discretionary funds right back into his company as purchasing consumers.4*All of these savings/benefits are possible today with the enactment of the Universal Living Wage. (available on network http//www.nationalhomeless.org/globalization/2.html) build HR expertiseIt is of a high concern that in majority supervisors and managers are generally not evaluated on employee tur nover levels. If to refer to a COSE discern of retail business (April 2003), only 20percent of respondents utilise the use of a specific target or measure in evaluations. Although26 percent marked that they informally used turnover statistics as a part of evaluations that shows what a great number doesnt consider it to be an important part of managers job.In deification all managers should also be able to work as HR managers. However, the participation of a real expert is important to be developed the participation of someone with specific HR responsibilities, who would be part-time HR or OD specialist.Employee opinion curriculum vitaeOne of the most important and essential issue for the discussion between the retail human resource executives is an employee opinion visual modality. An objective keep up conducted by the HR manager will truthfully describe the working environment of the company and will direct the further work of the manager on solving of job related issues, th at will help to improve motivation and working process as well. The importance of the surveil is quite obvious. Its cheaper and more comfortable and even more safer and reliable for business to make changes in management policy using the data provided by the employees themselves, than to try to solve coming issues relying on experiment and managers personal experience, even if its an experience of a skillful and highly qualified professional. As the effective employee cartoon process can be an essential, high-ROI tool for store morale overture, improvement of customer service, reduction of turnover and adit of new ways and bureau for communication and interaction. The sell Survey Group made long-term researches and studies in the field of job related relations in retail business and had developed the following methods of making an effective and objective successful survey. It introduced 8 important keys to the success of the surveyIn most cases, an employee survey should be p erceived as an operations- driven initiative rather than an HR section program. Companies that differ by high organization of the survey processes put it on the high priority when its needed to gather opinion. Even so that making the survey is job of HR center or HR manager that works in the company, the survey made from the name of the head of the company always gets a higher feedback and is more objective, because its inured by the whole management chain from the tops to the bottom line of the company. The experience of The sell Survey Group shows that the employees psychology is more likely to pay more attention to the job authorities than to the human resource center, which is made for these perporses. But the job to analyze the results of the survey is human resources center primary.Your goal for response rate should be 100%. The problem with lower respond rate is not just that it can not give an holy picture on the questions asked in the survey. The low respond rate for la rge businesses with more than a 1000 people employed wont draw an objective picture, but can be valid for small selling parts or stores, but still the statistics can be not as accurate as its desired. merely the respond rate of the employees determines their ability to draw and determine the answers on the questions about working environment. Once being determined these issues will be also desired to be solved by the employees themselves as well as by the management department.In this case the results will be more fruitful because both sides who participate in this process will be determined with their choices.As the Retail Survey Groups statesSurveys are deemed successful when one or both of the following occurOne or two large-scale organization-wide improvements are made as a result of having conducted the survey.A little mass of smaller-scale improvements happens throughout the organization, based upon department- and store-level improvement efforts.While a single years survey effort may have been made worthwhile by virtue of the firstreason, a survey becomes a valuable ongoing management tool usually by virtue of the second.By their words The best way to get an acceptable response rate, i.e., one that is certain to yield accurate reportsdown to the department level, is to make survey participation an expected occurrence, and to setup an administration procedure that makes this a reality. A survey for retail employees should take less than 10 minutes to complete.The research had determined that both the questionnaire size and the method of its administration influence on the results of the response rate and on the objectivity of its quality. As the questionnaires purpose is to get an accurate data, it is believed that long questionnaires that take a lot of time to be completed provided not accurate data and have lower response rates. The benefits of short 5-10 minutes survey are basically in their easy administration and no time loses. They can be easil y takeed during the breaks or in front the meetings. Its very comfortable because no special arrangements are required. There are experiences with companies that spent more money on the administration of the survey that had to be taken after the working day and that took nearly 30-45 minutes. But the results were not that much different from those short-time surveys and even often were not responded properly. (Good) Norms are important.As concisely as the results of the survey are analyzed it appears another task that faces the organization and is addresses to the issues and problems that found reflection in the survey. Its the essential part of the survey process. And as a result the company has to determine correct improvement areas in order to get the most effective and fruitful indemnity from the survey. The set of norms for surveys data give an opportunity to compare the effectiveness of the company to the similar businesses that are held by other companies.The Retail Surve y group gives the following example consider the case of a supermarket chain that has conducted its first-ever company-wide employee survey. Senior management is reviewing the results, trying to figure out how they will allocate their resources toward making improvements. Lets assume that they get what appears to be a fairly high score on workplace rubber eraser and a fairly low score on developingemployees for future promotions. Without the benefit of normative data to tell them how other supermarkets faired on those items, they aptitude ascertain not to do any work to improve the safety item, and instead focus on the development item.Had they had access to a good retail norm base, they would have seen that the safety itemtypically receives a very high score, and that their score was significantly lower than thenorm, indicating a potentially sincere problem.Conversely, the item regarding development for future promotions is typically among the lowestscoring items on the survey. In fact, their score on that item places them in the upper quartile ofthe norm base.Of course, the money they put toward further work on development might well pay dividends,because it is such an important item. And improving the promotional process might cementtheir image as a great company for which to work. However, relative to the safety item, itmight not be as critical to target for immediate improvement. Each store should get a report detailing its overall results and the results of its major departments.Many companies make the fault of not disseminating the outcomes to the store level. By the view of The Retail Survey group, this greatly diminishes the chance that the survey will be successful. First, as has already been marked, surveys are most effective when they are the impulse behind change efforts undertaken at the store and department levels. Only by getting direct access to the results of the survey employees can begin to take part in the action planning process.Secon d, keeping the results within the restrictions of senior management can easily be understood as a breaking of the social contract common in most employee-based feedback systems. The representatives of The Retail Survey Group state that for reasons beyond the scope of this paper, employee surveys are assumed to be closed-loop feedback systems. The loop begins with the employees filling out a survey form. Next, the survey forms are tabulated, and their bodied opinions are share with management. To close the loop, management must in turn share the collective results with the employees. If this loop is not closed, employees are left with a sense of unmet expectations. It is similar to the feeling one gets when applying for a position and then never audience back about it one way or theother.It often happens that employees know very little about the results of prior surveys and they think about them the followingThe results must have been so bad they were embarrassed to publicize them .They cant tell us what they found because then theyd have to change things.They just did the survey to make us feel like our input was importantthey could care less how it turned out.With the exception of special circumstances, the Representatives of Retail Survey Group advocate that employer share with all employees an item-by-item comparison between the results for their store and the results for the overall company. For most employees, this constitutes a full and deserved disclosure of the results, and it is a great way for employees to begin to get a handle on what the results mean. Once employer has done this, he would have set the stage for store-level action planning. Anyone who completes a survey should be able to understand a survey report.If you employer is going to share the results of the survey with store employees, he needs to present them in a report format that is easy to be looked through. Some people understand statistics and numbers better others easily catch the graphs and maps. The Retail Survey Group recommends that results be presented in a combination of these ways, but most of all in a order that is simple and understandable.It should be understood that the goal of the survey is to rent the help of the employees in analyzing the survey results.The author of the survey wants employees to be evoke about the potential insight they have into the results of the survey, because they were the ones who gave the feedback. They also have ideas about how to arrange and change things for better. Give those responsible for creating action plans some basic ideas to use as starting halts for their plans.Imagine that came the most critical point in the survey processthe point at which store anddepartment managers are sitting down with their employees, report in hand, with a goodunderstanding of the results and having selected a few problem areas to target for improvement.The group is ready to create action plans. The store manager is at the flip charther marker ispoisedand then it strikes the group that no one has the faintest idea about what a good actionplan looks like, let only when how to go about creating one.This is considered to be the point where many surveys lose their value and significance, which is quite understood.Most retail store managers dont have any training or knowledge about working with a group to present and discuss an improvement plan. To make matters worse, consider the following Survey Research 101 axiom Managers at stores with the lowest employee survey scores are the very managers least(prenominal) likely to be able to facilitate a productive action planning session. In other words, those stores most in need of good post-survey action plans are the ones least likely to succeed in creating them. Fortunately, it is not that difficult to provide managers with the tools they need to write effective action plans. The easiest way to do so is to provide them with a template for the format and content o f their plans. For example, our firm provides clients with an Action readiness guide, which not only offers store managers a step-by-step guide to action planning, but also suggests several actions for each topic covered by the survey. It is easy to use these ideas as the starting points for the group discussion, and to transform them into high quality action plans. After all, if there is an essential role for the human beings Resources department during the survey process, it is to determine store managers most in need of help with action planning, and to offerthem the help they need to do the work properly. The organization should commit to a follow-up survey even before the first one is administered. Companies that fully use the surveys they administer usually treat them as a part of a cycle. Each finished survey is considered to be a benchmark for the next one. The data reflected in the survey describes the condition of companys finances, employee environment and indicates the working health of the company. It can be used to primary predict and take measures to prevent turnover issues and job related conflicts. Managers also rely on the surveys as on the sources and guidance for finding a common language with employees. Employees also consider the administering of the survey to be a good sight from the side of companies authorities to get the opinion about inner life of the company and its functioning. But for such successful monitoring the company had to start with a successful survey that will definitely bring results. From the beginning of survey introduction into the practices of the company managers have to think about an employee survey program or survey process rather than about one-time employee survey that will stand alone.ConclusionAs it was discussed the turnover employee rate causes a lot of troubles for retail businesses as well for other businesses. The expenses spent on hiring new employees are often as high as the monthly wages of the emp loyees, but at the same time the absence of the worker causes work disease and losses of clients. Nowadays the problem of saving workplaces is very actual and attracts a lot of attention from the side of managers, who propose different strategies to stabilize military force activities and improve working environment. These strategies include individual approach to the employees, encouragements, surveys, and special management techniques.As it was stated above, very often the financial side of the job is not of the main concern for the employees. Its understood that the salary means a lot, but appreciation, encouragements, benefits and other rewards the employee gets while working are of a high value as well. Still most of them also have any relationship to finances.Thats why its quite important to make business efficiency monitoring and find new solutions for its optimization. parsimony money on some ineffective investments and redistributing them to increase the salaries, social benefits and educational opportunities for the employees will increase their motivation. It may refer to their transportation issues (organization of the transportation services for employees who really need that), improving working conditions (introduction of the new equipment and organization of special training programs for workers). Its understood too be quite expensive, but the results that these innovations will bring in future will definitely cover all the expenses. (Its quite enough to estimate how much will be the transportation service organization for people who live in the same area and how much do they spend on position and gas a day. Or its enough to figure out how much useless work does an accountant or a manager using old computer software or even worse just pen and paper. Its easy to understand how these trainings will optimize his work will save him time and of course will save employers money). Appreciation of the employees is really important especially its ver y necessary for the core of the companys team, for people who are in companys business for years and who are the most valuable. in the first place doing any changes its necessary to consult those employees and to take into consideration their opinion. At this point its quite important for human resource managers to administer employee opinion surveys that will draw the priorities for future management changes and better organization of the work.Every case is very special and needs a search of individual approach. But the methods that were discussed above had recommended themselves as successful and can be used in management practices worldwide.List of references1.The future of Food retail e-Commerce and other Predictions, Prof. Dr. Edward McLaughlin of Cornell University, presentation State of the Art in Food, January 2000.2.Internet Retailing, Henk Gianotten of EIM, Food Personality, February 2000.3.Futurize your Enterprise, David Siegel, John Wiley & Sons, Inc, New York, 1999.4.T he future of online food retailing Joost W. van der Laan ,Journal of Marketing, February 2000 and Food Personality ,August 1997Erasmus Food Management Institute rapport on E-marketplaces, January 2001Marketing Logistics, Martin Christopher, Reed Elsevier, 1997From summate Chain to Collaborative Network, Gordon Anderson, Bruce Walton, Andersen Consulting, 2000Eight keys to a successful employee survey The Retail Survey Group, 2001-2002 (available on web www.rsg.com)Charting the course of retail business word (available on web http//www.etretailbiz.com/Jan2003/strategy.html)To Cut Employee Turnover, Dont trade Anything ,Louis Rovner, Ph.D. Article (available on webhttp//www.drilleronline.com/CDA/ArticleArchiveSearch/1,5692,,00.html)Globalization and Labor Part 2 Article (available on web http//www.nationalhomeless.org/globalization/3.html)Taming turnover A strategical advantage for business Article (available on web www.cose.org/PDF/WLA/Taming_Turnover.pdf)Store Wars How Retail e Commerce Executives Can Win the Battle for the Last AisleFour Tips for Success for In-Store Digital Merchandising & Customer Self-Service , Richardson,Alex Article (available on web http//www.kiomag.com/informermj04)Leading the quick service and food retailing industries Kay Division, 2004(available on web http//www.ecolab.com/Publications/FactBook/Kay.pdf)Work Environment More Important to Employees Gregory P. Smith (available on web http//www.businessknowhow.com/manage/workenv.htm) High employee turnover raises safety concerns Ledyard King, Article Gannett News Service (available on web http//www.usatoday.com/news/washington/2001-02-26-airportsafety.htm)Reducing Turnover Article (available on web http//www.accountemps.com/AT/ReducingTurnover)18. Calculating the High Cost of Employee Turnover Yves Lermusiaux (available on web http//www.ilogos.com/en/expertviews/articles/strategic/20031007_YL.html)
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